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About Us
CmdStore is our online arm which sell collectibles, toys, action figures, anime stuff, and other related merchandise. We have been in business since 1992. Our website caters mostly to American & International customers and that is why our prices are reflected in US dollars. We have separated our retail stores and re-named them: "Toys on Fire". We currently have two affiliate stores, Montreal and Ottawa. We direct all walk-in traffic to visit our affiliate stores. Our brand new Ottawa store is packed with 1,700 sq feet of toys, gaming, cards and collectibles.
You can visit our retail shop when you're in Montreal or Ottawa. Prices and inventory shown on this website do not necessarily reflect what is available at our retail location (there are price variances). Please note that the hours of operation below may change depending on the season. Please call each store to check their hours of operation.  Please do NOT call the above number concerning website/order inquiries. The staff at these affiliate stores are not trained to answer inquiries pertaining to the website. Yes...they are clueless! Actually...for security, we do not allow the retail store staff to access website information. Please direct all website/order inquiries via email to Customer Care (customercare@cmdstore.com). Please do not forget to include your name and ORDER NUMBER in your email. The warehouse staff will gladly answer all emails during business hours from 10:00am to 6:00pm (Mondays to Fridays). If you placed an order, please check your email confirmation...it will contain the warehouse phone number or you can use the Bat-Signal to contact us. Please note that all the items listed on the website may not be found at our retail stores. THE WAREHOUSE IS NOT LOCATED WITH THE RETAIL STORES. If you plan to drop by and shop for specific figures, please call the numbers above to make sure the items are available at the retail store. If not, items can be transferred to the retail store within 3 to 7 business days. All prices listed on this website are in US dollars and subject to slightly higher transfer fees at our affiliate stores. The website inventory is housed in a state-of-the-art 5,400 sq ft industrial park location. Due to zoning bylaws, our warehouse is NOT open to the public. We are NOT allowed to sell to walk-in customers at the warehouse. We've had people drive 1,000 miles and show up at our warehouse. If you show up, the staff will run and hide! We trained them well. Warehouse address: 3940 Griffith Street Montreal, Quebec H4T 1A7 Canada Warehouse - Hours of Operation: Monday to Friday: 10:00am to 6:00pm. Saturday/Sundays: Closed.
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