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Please understand that we process orders FAST. Most orders are processed within the same or next business day. PLEASE MAKE SURE YOUR ORDER IS ACCURATE. Once your order enters our system, it cannot be cancelled.

Note: All Canadian residents will be charged in US dollars because our credit card merchant account is in US funds. PLEASE UNDERSTAND THIS BEFORE ORDERING.

Have questions about your order?

Order Inquiries:

To reach a customer service representative please email Customer Care (customercare@cmdstore.com). Please do not forget to include your name and ORDER NUMBER with your email.

We are unable to accept phone orders. Please feel safe and secure using a credit card in our Yahoo store as we presently use the most sophisticated and secure shopping cart systems. We only accept Visa and Mastercard at this time.


Please note that if you placed an order online and you did not receive an email from us immediately confirming receipt of your order, it is very likely that your order was never completed or you provided an invalid email address. We have also noticed that our emails may be filtered into your bulk or junk email folders. Please make sure to check all your email folders. An automated email is sent within seconds after you placed the order.

Fax Number:

You can also reach us by fax anytime at the following number: 514-731-8394. This is a fax only line. You must include an email address in your fax sheet or we will not respond. We do not reply to snail mail. We do not have a printed catalog. Everything we sell online is listed on the website. If you have an question and want an immediate reply, please email us during business hours.

Please do not forget to include your name and ORDER NUMBER with your email.


Please note that if you placed an order online and you did not receive an email from us immediately confirming receipt of your order, it is very likely that your order was never completed or you provided an invalid email address. We have also noticed that our emails may be filtered into your bulk or junk email folders. Please make sure to check all your email folders. An automated email is sent within seconds after you placed the order.



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